Claro has no signal for some users this Tuesday morning (2). Data from the Downdetector platform, which monitors service outages, indicates that there was a sudden increase in notifications about the operator from 2pm (Brasília time), with a peak of 631 user complaints at 2:31pm. Also according to the tool, the instability affects Claro’s telephone network, mobile and fixed Internet, in addition to the cable TV service, in several states in Brazil.
On social media, some users also expressed dissatisfaction with the drop in service. Wanted by TechTudoClaro sent a note at 3:17 pm informing that the network is now operating normally.
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According to Google Trends, a platform for monitoring Google searches in real time, there was a sudden increase in queries for terms such as “Claro signal today”, “Claro with a problem” and “Claro without signal” in the last hour. The instability would affect states in the Southeast, Northeast, Central-West and South regions, as shown in the place where the searches originated.
On Downdetector, the majority of user complaints concern mobile Internet (50%). The second most reported problem is fixed Internet, which accounts for 38% of complaints.
Users affected by the failure turned to X (formerly Twitter) to complain and demand a response from the operator. See some reports below.
See too: How to register and activate a new TIM, Vivo and Claro chip? See tutorial
How to register and activate a new TIM, Vivo and Claro chip? See tutorial
Tags: Clear signal Internet mobile network present instability today
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