The wait is over! It is with great enthusiasm that we reveal the winners of the 2024 edition of the long-awaited initiative The Best Store in Portugal, promoted by Grande Consumo magazine. This prestigious event aims to recognize and celebrate the best that exists in physical and digital retail in the national territory.
After a thorough and rigorous analysis, the opinion of Portuguese consumers was collected on 295 brands, distributed across 31 categories, both in physical stores and online. Consumers were invited to evaluate the performance of operators on 15 criteria for physical stores and 12 for online stores, covering topics as diverse as after-sales service, consumer focus, online channels, professionalism, training, service, quality of the offer, store experience, personalization, variety of offerings, endorsement, communication, partnerships and suppliers, price, promotions and discounts and trust.
In a total of 91,915 thousand evaluations, 39 winners were identified, standing out for the highest number of votes and the best evaluation index. Meet the winners of The Best Store in Portugal 2024:
Winners of the Best Store in Portugal:
| Fashion accessories | Parfois |
| Car Accessories and Service | Roady |
| Beauty and Perfumery | The boticario |
| DIY and Garden | Bricomarché |
| Toys | Toys R’ Us |
| House and decoration | Leroy Merlin |
| Home appliances | MediaMarkt |
| Consumer Electronics | FNAC |
| Wine cellars | Garcias |
| Real estate | Remax |
| Bookstore, Culture and Leisure | Note! |
| Furniture | Ikea |
| Office furniture | Staples |
| Feminine fashion | MO |
| Kids Fashion | Zippy |
| Men’s fashion | Tiffosi |
| Optics | Optivision |
| Stationery shop | Staples |
| Fuel Filling Station | Repsol |
| Equipment Repair | iServices |
| Organized Restoration | Domino’s Pizza |
| Clothing and Sporting Goods | Decathlon |
| Shoe store | Seaside |
| Nearby Supermarkets | Mini price |
| Supers and Hypermarkets | Intermarché |
| Telecommunications | MEO |
| Phones and Accessories | iServices |
Winners of the Best Online Store in Portugal:
| Car Accessories and Service | Norauto |
| Beauty and Perfumery | The boticario |
| DIY and Garden | Leroy Merlin |
| Toys | El Corte Inglés |
| House and decoration | Home |
| Home appliances | Worten |
| Consumer Electronics | MediaMarkt |
| Wine cellars | Vinha.pt |
| Bookstore, Culture and Leisure | FNAC |
| Marketplaces | KuantoKusta |
| Furniture | Conforama |
| Office furniture | Staples |
| Feminine fashion | Zara |
| Kids Fashion | Kiabi |
| Men’s fashion | MO |
| Optics | Multioptics |
| Stationery shop | Staples |
| Delivery Platforms | Glovo |
| Equipment Repair | iServices |
| Organized Restoration | Telepizza |
| Clothing and Sporting Goods | Decathlon |
| Shoe store | El Corte Inglés |
| Online Supermarket | Mini price |
| Telecommunications | MEO |
| Phones and Accessories | La Casa de Las Carcasas |
We extend our sincere congratulations to all the winners of The Best Store in Portugal 2024. Your commitment and dedication deserve this recognition, and we look forward to celebrating the success achieved with you. May this be the beginning of an even brighter and more inspiring journey for the future of retail in Portugal.
