Information you share with the City Guide
Basic Account Information
You will not need a City Guide account to be able to use the site in general terms. However, when opening an account you will be able to access several functions for greater interaction or content management. If applicable, you will provide some data, which includes your username, which may be an invented name, just to designate your username on our services, in addition and if mandatory, we will ask for your email. Your username will be public, meaning your profile can be displayed on our website. But the email address will always be hidden and stored securely and will never be provided to third party companies.
Private Messaging and Direct Communication
If there is any need for another user to contact you, this will always be done through the platform and your most personal data, such as your email, will never be published. The City Guide may also need to communicate directly with you. For example, sending confirmations of account opening, password recovery, changes to your privacy policies, changes to your services or other information that is relevant to your connection to our website. You will never receive any communication from third-party companies, unless you have explicitly selected the option to do so.
Communication for Companies on our Website
The City Guide has a directory of companies and services that it makes available to all visitors, whether or not they have an account opened on our website. Whenever you are sending a contact request through a form, or making a reservation through our website for a specific company, restaurant, or hotel, you will always be asked to confirm our privacy policy. Your details (email, telephone number if entered, name, and message) will be sent to the company you wish to contact. Therefore, always bear in mind that although we inform companies that their data is treated in the same way under the new GDPR, Guia da Cidade cannot be held responsible for the implementation, although mandatory, being carried out.
Please note that we always try to safeguard your data securely. Although responses to emails are made through our online platform, no one at Guia da Cidade has access to the content of the emails and they are stored in encrypted form and only you and the company contacted will have access.
